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European Accessibility Act (EAA) / EN 301 549

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A Brief Overview of EAA/EN 301 549

The European Accessibility Act (EAA) is legislation enacted by the European Union in April 2019, mandating that digital products and services must be accessible to all users, including those with disabilities.

This policy framework was developed by the European Telecommunications Standards Institute (ETSI), which oversees digital regulations within the EU. The European Standard EN 301 549 establishes official accessibility standards for web content.

In 2021, the World Wide Web Consortium (W3C) updated the EN 301 549 standard, incorporating guidelines from the Web Content Accessibility Guidelines (WCAG). This update aligns with various national and international protocols, including the American Section 508 standards.

The EAA is intentionally designed to be industry-specific rather than a broad, general law. It outlines specific products and services that fall under its scope, including:

  • Computers and operating systems
  • Telephone services and related equipment
  • Audiovisual media services, such as television broadcasts and related consumer equipment
  • Services related to air, bus, rail, and other passenger transport
  • Banking services
  • eBooks
  • eCommerce

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